The main difference between a concierge staff member and a butler is that concierges generally handle requests for things outside of the room, such as restaurant reservations or shopping assistance, while butlers tend to guests' needs inside the room, such as packing and beverage service. However, the lines aren't clearly drawn.. With hotel butlers, you can often expect an email or phone call before you arrive at the hotel asking you a series of questions designed to make your hotel experience as smooth as possible. That'll include both the basics of your stay and your preferences, so there's no delay in service once you arrive. "They'll want to know what time you're.

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A butler is a person who works in a house serving and is a domestic worker in a large household. In great houses, the household is sometimes divided into departments with the butler in charge of the dining room, wine cellar, and pantry. Some also have charge of the entire parlour floor and housekeepers caring for the entire house and its.. 1. ROLE: The role of butler is now often referred to as 'house manager'. This is a descriptive title which summarises the modern day role of the butler. An ability to manage other staff, household budgets and finances, jobs which are closer to that of a PA or private secretary may also be required alongside the more traditional role of 'gentleman's gentleman'.